How to Find Help as a Host with Airbnb's Community Center
Homes. Service. Experiences. They're hard to get right. Newbies in the Airbnb community learn this reality first-hand, often the hard way. As it turns out, making a sustainable profit isn't as easy as simply posting a listing online. There are tons of additional steps to take when starting out, from buying furniture and arranging cleaning services to paying taxes. Not everyone enjoys guidance during this process. That's part of why BlogBnB exists in the first place.
Aside from our burgeoning community and helpful content, Airbnb itself has a resource for those in need of answers on commonly asked questions. It's called the Community Center, and in this article, we'll walk you through the many resources that can be found within.
What Is the Airbnb Community Center?
The Airbnb Community Center is an online hub where hosts from around the world can connect, share advice, and find answers to real-world hosting challenges. It’s part discussion forum, part knowledge base, and a touch of social network designed to give hosts a voice and a sense of community.
Whether you’re troubleshooting a technical issue, seeking inspiration for your listing, or trying to understand local regulations, you’ll find others who’ve been there before and are willing to help. Best of all, it’s completely free and open to anyone with an Airbnb account.
Airbnb Community Center vs. Airbnb Resource Center
Similar in name and purpose but ultimately distinct destinations, Airbnb's Community Center and Resource Center shouldn't be confused with one another but rather used in tandem to maximize your knowledge as a host.
The Community Center is powered by hosts, for hosts. It thrives on lived experience, personal stories, and peer-to-peer advice. The Resource Center, on the other hand, is Airbnb’s official content library, packed with curated articles, company updates, design tips, and operational guidance written by Airbnb and industry partners. Think of the Resource Center as your instruction manual and the Community Center as your support group. Reading both keeps you informed and connected on two important fronts: policy and practice.
What the Airbnb Community Center Has to Offer
The Airbnb Community Center continues to grow by the day. Giving it a little exploration, there are lots of great corners worth checking out:
Community Cafe
What if there were a common space Airbnb hosts seasoned and new could go to interact, network, and support one another directly, in a private environment separate from the main marketplace? It doesn't exist physically, but it does online. The Community Cafe is a designated spot for conversations between hosts on topics relating to party policies, pet policies, unruly guests and more.
Ask About Your Listing
Go to this tab to post links to listings and receive constructive criticism on photos, descriptions, amenities, and pricing. 'Ask About Your Listing' is a collaborative way to refine your marketing with insight from real Airbnb users who understand guest expectations.
Advice on Your Space
From staging your property to selecting durable furniture, this area is ideal for hosts seeking to elevate their aesthetic or create a guest experience that aligns with Airbnb’s “belong anywhere” philosophy. You’ll find offers, in-depth discussions on home design and setup, threads about accessibility, tech tools, and small-space optimization well organized by 'Recent', 'Top', and 'Unanswered' filters.
Support with Your Bookings
Booking issues can get stressful fast, especially for new hosts. Use the support area for best practices, guest screening, cancellations, and responding to difficult situations. Hosts there often share scripts, tips, and template messages that have helped them maintain professionalism and preserve their ratings.
Help with Your Business
Topics in the 'Help with Your Business' section range from pricing and occupancy strategies to tax implications, property insurance, and co-hosting arrangements. Discussions reference how to turn hosting into a proper small business – the kind that can support long-term stability rather than just side income.
Host Guides
Think of this as a practical library within the forum. The Host Guides section links to Airbnb-curated articles and step-by-step tutorials covering everything from creating your listing to managing reviews. It’s especially handy for beginners who want to supplement peer advice with official, structured resources.
How to Sign Up for the Airbnb Community Center
Joining the Community Center is simple and takes only a few minutes. If you already have an Airbnb account, you can log in directly at community.withairbnb.com. Once inside, you can browse topics freely, but creating a profile lets you post, comment, and follow threads that matter to you.
We recommend personalizing your profile with a short bio and photo to build credibility and encourage others to engage with you. From there, consider introducing yourself in the “Welcome to the Community” section, where new hosts are often greeted by experienced members ready to help.
Resources to Explore Beyond the Airbnb Community Center
If the list above seemed reassuringly extensive, take further confidence in knowing the Airbnb Community Center is only one of many places on the internet for hosts seeking guidance and peer support. We've listed three prominent platforms to use alongside it below.
BlogBnB
We hate to self-promote, but there's no point in dedicating ourselves to this effort if no one knows about it. Launched in 2025, BlogBnB is an online community of Airbnb hosts and short-term rental operators across North America.
Our platform offers tax tips, regulation explainers, and marketing strategies specific to Canadian and U.S. markets – plus stories from real hosts navigating the same challenges you face. Whether you’re figuring out how to charge HST or comparing property management tools, we’re here to make your path easier and more profitable.
Facebook Groups
Facebook remains a powerful space for quick answers and active support. Groups like Airbnb Host Community or Short Term Rental Success have tens of thousands of members, often organized by region or niche. You’ll find rapid feedback, service provider recommendations, and even furniture resale threads for hosts upgrading their spaces. If you enjoy more casual, real-time discussions, these groups can complement your learning from the Airbnb Community Center.
Online Forums
Beyond Airbnb’s own ecosystem, indie platforms like Reddit’s r/AirBnBHosts or the Airhosts Forum provide unfiltered, honest takes from hosts worldwide. These spaces can be eye-opening. Sometimes blunt, but always genuine, they’re particularly useful for discussions that push beyond Airbnb’s official policies, such as alternative booking platforms, advanced automation tools, or local government updates impacting short-term rentals.
Knowledge is power and community is strength. Combining the two in the single resource, the Airbnb Community Center empowers hosts to transform challenges into opportunities. Yes, getting homes, service, and experiences right is difficult, but you don't have to figure it out alone. Whether you're troubleshooting your first booking, refining your hosting strategy, or seeking inspiration from seasoned operators, the Community Center connects you with the knowledge and support you need to succeed. It and us. So be sure to sign up for the BlogBnB newsletter as you embark on this entrepreneurial and educational journey ahead.
